English
Español
Contact Us – We’re Here to Help
Have a question or need assistance? Fill out the form below and we’ll get back to you shortly.
Let us know if you’re dealing with:
Trouble signing up
Issues with the referral code
Questions about the $711 bonus
Anything else Poloniex-related!
Quick Answers to Common Questions
Didn’t enter the referral code?
Referral codes can’t be added after registration—be sure to use A8DEEGYH at sign-up.
When is the bonus paid out?
Bonuses are released after specific actions (like deposits or trades). Track them in your account.
Is the 20% fee discount automatic?
Yes. Once you register with the referral code, the discount is applied immediately to eligible trades.